Privacy policy
Earth's Touch Giftware is committed to providing you with a satisfying online experience knowing all your information is secure.
This Privacy policy outlines our ongoing obligations to you in how we manage your personal information when you visit or make a purchase from earths-touch-giftware.myshopify.com (the “Site”).
Personal information we collect
We collect your personal information for the purpose of providing our services to you. When you visit the Site, we automatically collect certain information about your device. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally we collect information about the individual web pages or products you have viewed while browsing the Site, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
Technologies used to collect Device Information: Cookies, Log files, Web beacons, tags and pixels.
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
We additionally collect certain information when making a purchase or attempting to make a purchase on the Site, this includes; your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information”.
When "Personal Information" is used in this Privacy Policy, we are referring to both Device Information and Order Information.
How do we use your personal information?
The Order Information we collect is generally used to fulfil any orders that have been made through the Site. This includes processing your payment information, providing you with order confirmations and/or invoices and arranging shipment.
Additionally, we use this Order Information to:
- Communicate with you; and
- Screen our orders for potential risk or fraud.
We use the Device Information that we collect to help us screen for potential risk and fraud, in particular your IP address, and more generally to improve and optimize our Site. E.g. By generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing.
Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. Examples:
- We use Shopify to power our online store; and
- We also use Google Analytics to help us understand how our customers use the Site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can also opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- https://help.instagram.com/615366948510230
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
PLEASE NOTE: We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless/until you ask us to delete this information.
Changes
We may update this privacy policy at any time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is intended for individuals of all ages.
Contact us
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us via e‑mail at earthstouch@outlook.com or by mail using the details provided below:
Earth's Touch Giftware
[Re: Privacy Compliance Officer]
Earth's Touch Jewellery & Giftware, 114/16 Hargraves Street, Gosford NSW 2250, Australia